Please keep in mind that all orders are made after you place your order. We are not a warehouse and We hand make every product in house. This takes time. We can not reply to emails about order updates or anything else that is covered on the website. This will greatly improve shipping times!
ALL ONLINE ORDERS SHIP IN ABOUT 5 - 10* BUSINESS DAYS AFTER OR LONGER *We will update shipping times as orders ship. Last updated 3/25/21
ALL SETS AND LARGER ORDERS CAN TAKE A BIT LONGER. INTERNATIONAL ORDERS PLEASE ALLOW 15-30 BUSINESS DAYS.
PLEASE DO NOT EMAIL ASKING FOR ORDER UPDATES AS YOU WILL BE DIRECTED BACK TO HERE.
YOU WILL RECEIVE TRACKING INFORMATION WHEN YOUR ONLINE ORDER SHIPS. ONCE THE PACKAGE HAS BEEN HANDED OVER TO THE POST OFFICE WE ARE NO LONGER ABLE TO ASSIST. WE ARE NOT RESPONSIBLE FOR WEATHER DELAYS OR USPS DELAYS.
IF YOUR PACKAGE IS STALLED OR IT SAYS IT WAS DELIVERED AND WAS NOT DELIVERED CALL YOUR LOCAL UNITED STATES POST OFFICE ASAP WITH THE TRACKING NUMBER AND THEY WILL REDELIVER.
INTERNATIONAL SHIPPING: WE ARE NOT RESPONSIBLE FOR YOUR COUNTRIES CUSTOM FEES AND WE CAN NOT CHANGE THE ORDER TOTAL TO REDUCE THE FEES SO PLEASE DO NOT ASK.
UPDATE! Due to the ridiculous 20% VAT in the United Kingdom caused by Brexit, We will no longer be taking orders originating from the UK. We refuse to charge 20% on top of shipping to our customers and will never send any payments Her Majesty's Revenue and Customs (HMRC).